WARNING: This product contains nicotine. Nicotine is an addictive chemical.


To ease your worries, we’ve put together a straightforward guide on how to start a warranty claim with KUZ Vape, ensuring you can get back to enjoying your vape experience swiftly.

Gather Your Information

Before anything else, compile all the necessary information to expedite your warranty claim process. This includes:

  • Your original purchase receipt
  • The order number of your product
  • The serial number found on your KUZ Vape device

To make the process smoother, capture a photo or video demonstrating the issue. This visual proof can significantly speed up the claim review as it provides clearer insight into the problem.

Contact Customer Support

With your information at hand, it’s time to contact KUZ Vape’s customer support. You can submit your information via the form below, or send an email to [email protected] with a detailed description of the issue and attach the documentation you’ve gathered. The more details you can provide, the better we can assist you.

Wait for a Response

Patience is key. After submitting your claim, give our dedicated support team time to review your request carefully. Expect to receive a response promptly with either a request for additional information or instructions on the next steps to follow.

Achieve Resolution

Upon processing your claim, KUZ Vape is committed to a satisfactory resolution. Depending on the issue and our warranty policy, you may receive a repair, replacement, or even a refund. We strive to ensure that all warranty claims are handled fairly and efficiently.

Please enable JavaScript in your browser to complete this form.
Click or drag a file to this area to upload.
Your receipt shall show clear purchasing date and time, product names and transaction/invoice number. The maximum file size you can upload is 20MB.

Join our newsletter

We only send interesting and relevant emails.

About Kuz

Drop the beat with kuzvape, where vibe meets flavor. DaBaby brings his fire to every hit with his electrifying energy.

With kuzvape, you’re not just choosing a vape; you’re choosing to experience the pulsating vibe of lifestyle.

© Copyright 2024,  All Rights Reserved by Kuz Vape

‚ÄčNicotine is highly addictive, you must be over the legal age to view this website.

Are you over 21 years of age?